T'S & C'S


By placing an order on this website, you are agreeing to the terms and return policy.

ORDERING

Once an order is placed, it cannot be modified or cancelled by the customer; orders immediately go into our automatic fulfilment system, which we are unable to interfere with. If you have made an order in error, you have the possibility to return the goods after delivery.

TAXES AND IMPORT FEES

  • If your shipping address is in a major city centre within SA, delivery is free of charge. An additional cost of R60.00 will be added for delivery to outlying areas.
  • Total prices for all other destinations do not include VAT.

DELIVERY

If an order is returned to BEARD MOB because of a refused, unclaimed or unsuccessful delivery, all shipping costs and charges will be deducted from a refund.

WARRANTY

  • You must notify us within 7 working days from delivery if you believe your product has a defect.
  • We cannot be held liable for damage caused to personal property whilst using BEARD MOB products.
  • In the unlikely event of a noticable defect in workmanship or quality of product within one month from the date of purchase, we will either refund or replace the products purchased. Any shipping charges are the responsibility of the customer.
  • If you do experience any problems with a product after purchase, please contact us and we will do our best to help.
  • This warranty is valid unless otherwise stated on the product page.

PROMOTIONS

For any live promotions, complimentary items are strictly limited to one per order - while stocks last. We are not obliged to include a promotion item with an order. We reserve the right to change details of a promotion without notice. If a customer returns all items from an order, the promotion item must also be returned or the retail value of the item will be deducted from any applicable refunds or store credits. If only part of an order is returned, the return of the promotion item is optional.

MATERIALS

Our products are made by hand from natural materials; as such, some inequalities of materials are possible and are not to be deemed as defects. We reserve the right to change details on products or photos of products without prior notice.

COPYRIGHTS

All rights of trademarks, designs, texts and all other products are under our sole copyright. This website is protected by copyright. Modifications, reproductions or any imitation or copy is forbidden. This site is owned and operated by BEARD MOB. All of the content featured or displayed on the site, including, but not limited to, text, graphics, photographs, images, moving images, sound, illustrations and software ("Content"), is owned by BEARD MOB. All elements of the site including, but not limited to, the general design and the content, are protected by copyright, moral rights and other laws relating to intellectual property rights. (1) You are free to transmit our photos non-commercially under the following conditions: You must attribute the work to BEARD MOB.

- You may not use the work for commercial purposes

- No derivative works - you may not alter, transform or build upon this work.

BEARD MOB is a registered trademark.

RETURNS

We want you to be happy with your BEARD MOB purchase, but if you want to return something, you have 7 days from the delivery date  to do so.

To return a product you can request a return

Please note that we are not able to refund shipping costs. All costs associated with returning products are your responsibility. If your products are post stamped outside the 7 day return window, we reserve the right to offer you store credit.

 

PRIVACY POLICY

We never share or sell your information to any third party. Your details are only used to contact you about your order or issues relating to BEARD MOB.

 

All transactions are processed using industry standard 256-bit SSL encryption. Your credit card information is never stored.